Privacy Policy

Untitled Document

RE/MAX Estate Properties Privacy Notice for California Residents

This Privacy Notice of California Residents applies to all visitors, users, and others who reside in the State of California (“consumers” or “you”). We adopt this notice to comply with the California Consumer Privacy Act of 2018 (CCPA) and any terms defined in the CCPA have the same meaning when used in this notice. As use throughout this notice, RE/MAX Estate Properties is referred to as “we,” “us,” or “our company.”

I. Received or Collected Information

This table discloses information we may receive or collect, and information we do not receive or collect:

Category

We May Receive or Collect this Information

After Searching, We are not Aware of Collecting this Information

Identifiers

Your name, postal address, email address, online identifiers, internet protocol address.

* In certain real estate transactions, a title company may be required to collect social security (tax ID), driver’s license and passport numbers per the US Treasury department anti-money laundering rules where the buyer is an entity and purchasing without a bank loan. In certain real estate transactions, an escrow company may collect social security (tax ID), driver’s license, passport numbers, financial information, and bank information. Our agents may assist in this process.

Alias, unique personal identifier, account name.

California Customer Records statute information (Cal. Civ. Code § 1798.80(e)

Signature, address, telephone number, bank account number (proof of funds if necessary, sales information such as listing price and purchase price, home/title insurance policy numbers or other financial information relating to the financing of a real estate transaction (i.e. information provided to an agent by you, a lender, or mortgage broker; information related to the verification of a down payment typically required by a real estate purchase agreement; or information provided to an agent when a “net sheet” is created).

* In certain real estate transactions, a title company may be required to collect social security (tax ID), driver’s license and passport numbers per the US Treasury department anti-money laundering rules where the buyer is an entity and purchasing without a bank loan. In certain real estate transactions, an escrow company may collect social security (tax ID), driver’s license, passport numbers, financial information, and bank information. Our agents may assist in this process.

Physical characteristics or description, state identification car number, other insurance policy numbers, education, employment, employment history, credit card number, debit card number, or any other financial information, medical information, or health insurance information.

Protected classification characteristics under California for federal law

Citizenship or marital status, mental capacity (as sometimes issues of capacity arise in a real estate transaction).

* In certain real estate transactions, a title company may be required to collect social security (tax ID), driver’s license and passport numbers per the US Treasury department anti-money laundering rules where the buyer is an entity and purchasing without a bank loan. In certain real estate transactions, an escrow company may collect social security (tax ID), driver’s license, passport numbers, financial information, and bank information. Our agents may assist in this process.

Age, race, color, ancestry, national origin, religion or creed, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).*

Commercial information

Information is received when used to facilitate a real property purchase transaction such as sales information, purchase price, listing price or contract terms.

Records of personal property (unless part of the sale), products or services purchased (unless part of the sale), obtained or considered, or other purchasing or consuming histories or tendencies.

Biometric information

We do not collect this information.

Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as fingerprints, face prints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, sleep, health or exercise data.

Internet or other similar network activity

Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement.

Geolocation data

General geographic physical location.

Physical movements.

Sensory data

We do not collect this information.

Audio, electronic, visual, thermal, olfactory, or similar information.

Professional or employment-related information

* In certain real estate transactions, a title company may be required to collect social security (tax ID), driver’s license and passport numbers per the US Treasury department anti-money laundering rules where the buyer is an entity and purchasing without a bank loan. In certain real estate transactions, an escrow company may collect social security (tax ID), driver’s license, passport numbers, financial information, and bank information. Our agents may assist in this process.

Employment information, current or past job history, or performance evaluations.

Non-public education information (per the Family Educational Rights and Privacy Act [20 U.S.C. Section 1232g, 24 C.F.R. Part 99])

We do not collect this information.

Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.

Inferences drawn from other personal information

Lists of potential buyers or sellers (“leads lists”).

Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

* Social security (tax ID), driver’s license and passport numbers, and citizenship and occupational information may be collected pursuant to Treasury Department anti-money laundering rules when the buyer is an entity and is not using a bank loan to purchase residential real property. These Treasury Department rules are designed to uncover the identity of the natural person behind the entity. This information will be required to be given to the title company when the transaction involves all of the following:

· Property within the counties of Los Angeles, San Diego, San Francisco, San Mateo or Santa Clara;

· Sales price is $300,000 or more;

· Buyer is a “Legal Entity” such as a corporation, LLC or partnership;

· Property is a 1-4 unit residential property (including condos);

· Some part of the purchase is made using ANY wired funds, cashier’s check, certified check;

· traveler’s check, personal check, business check, money order in any form, or a virtual currency; and

· Purchase is done without a bank loan or similar forms of external financing.

Since a transaction will typically not close without the information, when required, our brokerage may assist the title company in working with an entity buyer to gather it.

California law under the CCPA defines “personal information” broadly. However, there are some exceptions. Personal information does not include:

· Publicly available information from government records;

· Deidentified or aggregated consumer information; or

· Information excluded from the CCPA’s scope, like:

o Health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information act (CMIA) or clinical trial data; and

o Personal information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FRCA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver’s Privacy Protection Act of 1994.

II. Where Does RE/MAX Estate Properties Receive Information From?

RE/MAX Estate Properties receives personal information primarily directly from you for the purpose of transacting real property sales and purchase. Our company receives some information indirectly as well. Nearly all of the information we directly collect about you is received from the physical or electronic documents that constitute the real estate transaction. For example, the real property purchase agreement will contain your name, signature, purchase price and other personal information. Or, for example, a seller is required by law and contract to give the buyer various disclosures concerning a range of issues associated with the property, some of which may constitute personal information. Once these documents come into our possession, by law, a broker must maintain such records for a minimum of three years. Typically, we retain our files for at least five years.

Cookies and Other Technologies. Our website and some of our online products and services, email messages, and advertisements may use cookies, log files, and other technologies to collect information about your use of our website, products and services and third-party websites that have a business relationship with our service providers. A cookie is a delicious treat, but this purpose, it is a small data file that is sent to your browser from a website’s servers and stored on your computer’s hard drive, and is used to store information such as the name of your Internet service provider, your Internet Protocol (IP) address, the website that referred you, your general geographic location, the pages you request, and the dates and times of those requests.

Multiple Listing Service (“MLS”). An MLS is a database of properties for sale that is available and disseminated to and accessible by all other real estate agents who are participants or subscribers to the MLS. Property information submitted to an MLS describes the price, terms and conditions under which the seller’s property is offered for sale. It is likely that a significant number of real estate practitioners in any given area are participants or subscribers to an MLS. The MLS may also be part of a reciprocal agreement to which other MLSs belong. Real estate agents who belong to other MLSs that have reciprocal agreements with the MLS in which the property is placed may also have access to the information submitted to the MLS. The MLS may further transmit listing information to the internet sites that post property listings online.

Title and Escrow Companies. These service providers are essential to real estate transactions. Not only do title and escrow companies receive information, but they also provide much of this information to brokers and agents to assist in the real estate transaction.

Lenders and Mortgage Brokers. Agents and broker will typically be in contact with the lender or lender’s representative throughout the sale transaction to keep informed on the progress of the lending process. During this process, an agent or broker may receive personal information relating to the loan, the loan application, the buyer’s qualifications for the loan, documents requested by the lender, or reasons why a loan is being denied, approved or delayed.

City, County, State and Other Agencies of Government. Many aspects of a real estate transaction rely on information received from a variety of government sources. For example, the assessor will typically provide their estimate of the square footage, permits, and composition of the house, among various other types of data concerning the property.

Reporting Companies. Reporting companies will access public records for information concerning the property and then provide a summary of the information. This information is not typically considered “personal information.”

Other Sources of Information. Neighborhood advertising information, real property portals such as Realtor.com, homeowner’s association documents, appraisers and appraisals, investigators, inspectors, contractors, and disclosures generated by the seller are other sources of information from which personal information may be collected or received.

III. Use, Sharing, and Sale of Personal Information

Use of Personal Information

Assistant in Buying or Selling a House. The primary use of your personal information is to help you buy or sell a house. For example, if you are seeing to buy a house, the personal information we collect will help our agents find the right house for you. If you are seeking to sell a house, the information will be used to find a buyer who will purchase your house on the agreed price and terms.

Web Technologies. We use cookies and other technologies to verify user information, to make your use of our website, products and services more convenient and to assist in understanding your use of our website products and services. We also use cookies to measure website activity and generate statistics that allow us to improve the services we provide online.

Additional Uses. We may use the personal information we collect for the following additional business purposes:

· To create, maintain, customize, and secure the communications between you and us.

· To assist in preventing transaction fraud.

· To provide, support, personalize, and develop our website, products, and services.

· To personalize your online experience with us and to deliver content and product and service offerings relevant to your interests, including targeted offers and ads through our website, third-party sites, and via email or text message (with your consent, where required by law).

· For testing, research, analysis, and product development, including to develop and improve our website, products, and services.

· To respond to law enforcement requests and as required by applicable law, court order, subpoena, or governmental regulations.

· As described to you when collecting your personal information or as otherwise set forth in the CCPA.

· To evaluate or conduct a merger, divestiture, restricting, reorganization, dissolution, or other sale or transfer of some or all of our company’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by our company is among the assets.

Sharing of Personal Information and Chart

Sharing Information to Promote the Sale or Purchase of Homes. The sharing of information is integral to the process of buying or selling a house. First and foremost, we will share information with other agents and brokers, and sellers and buyers. It is only through the sharing of information that our agents can find the right house for you as a buyer, or if you are a seller, find a buyer who will purchase your house on the agreed price and terms.

Information Supplied to and Received by the MLS. An MLS is both a source of information and a means to share information. As described above, an MLS is a database of properties for sale that is available and disseminated to an accessible by all other real estate agents who are participants or subscribers to the MLS. Property information submitted to an MLS describes the price, terms and conditions under which the seller’s property is offered for sale. An MLS will also act as a repository of information related to properties that have been sold through the MLS. Since it is likely that a significant number of real estate practitioners in any given area are participants or subscribers to an MLS database, the sharing of information from the MLS will typically be widespread. Moreover, an MLS may also be part of a reciprocal agreement as discussed above. The MLS may further transmit listing information to internet sites that post property listings and information gathered from the MLS online.

Third Parties. As a real estate brokerage, we may share your personal information with brokers, agents, buyers, sellers, multiple listing serves, real estate portals (i.e. Realtor.com, redfin.com, etc.), title companies, escrow companies, lenders, service providers (i.e. inspectors, appraisers, reporting companies, client management systems, etc.) and other third parties as necessary to complete the transaction.

This table discloses which types of information our company has and has not disclosed for a business purpose within the last 12 months.

Category

We May have Disclosed this Information within the Last 12 Months

After Searching, We are not Aware of Disclosing this Information within the Last 12 Months

Identifiers

Your name, postal address, email address, online identifiers, internet protocol address.

* In certain real estate transactions, a title company may be required to collect social security (tax ID), driver’s license and passport numbers per the US Treasury department anti-money laundering rules where the buyer is an entity and purchasing without a bank loan. In certain real estate transactions, an escrow company may collect social security (tax ID), driver’s license, passport numbers, financial information, and bank information. Our agents may assist in this process.

Alias, unique personal identifier, account name.

California Customer Records statute information (Cal. Civ. Code § 1798.80(e)

Signature, address, telephone number, bank account number (proof of funds if necessary, sales information such as listing price and purchase price, home/title insurance policy numbers or other financial information relating to the financing of a real estate transaction (i.e. information provided to an agent by you, a lender, or mortgage broker; information related to the verification of a down payment typically required by a real estate purchase agreement; or information provided to an agent when a “net sheet” is created).

* In certain real estate transactions, a title company may be required to collect social security (tax ID), driver’s license and passport numbers per the US Treasury department anti-money laundering rules where the buyer is an entity and purchasing without a bank loan. In certain real estate transactions, an escrow company may collect social security (tax ID), driver’s license, passport numbers, financial information, and bank information. Our agents may assist in this process.

Physical characteristics or description, state identification car number, other insurance policy numbers, education, employment, employment history, credit card number, debit card number, or any other financial information, medical information, or health insurance information.

Protected classification characteristics under California for federal law

Citizenship or marital status, mental capacity (as sometimes issues of capacity arise in a real estate transaction).

* In certain real estate transactions, a title company may be required to collect social security (tax ID), driver’s license and passport numbers per the US Treasury department anti-money laundering rules where the buyer is an entity and purchasing without a bank loan. In certain real estate transactions, an escrow company may collect social security (tax ID), driver’s license, passport numbers, financial information, and bank information. Our agents may assist in this process.

Age, race, color, ancestry, national origin, religion or creed, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).*

Commercial information

Information is received when used to facilitate a real property purchase transaction such as sales information, purchase price, listing price or contract terms.

Records of personal property (unless part of the sale), products or services purchased (unless part of the sale), obtained or considered, or other purchasing or consuming histories or tendencies.

Biometric information

We do not collect or share this information.

Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as fingerprints, face prints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, sleep, health or exercise data.

Internet or other similar network activity

We do not share this information.

Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement.

Geolocation data

We do not share this information.

General geographic physical location.

Sensory data

We do not collect or share this information this information.

Audio, electronic, visual, thermal, olfactory, or similar information.

Professional or employment-related information

* In certain real estate transactions, a title company may be required to collect social security (tax ID), driver’s license and passport numbers per the US Treasury department anti-money laundering rules where the buyer is an entity and purchasing without a bank loan. In certain real estate transactions, an escrow company may collect social security (tax ID), driver’s license, passport numbers, financial information, and bank information. Our agents may assist in this process.

Employment information, current or past job history, or performance evaluations.

Non-public education information (per the Family Educational Rights and Privacy Act [20 U.S.C. Section 1232g, 24 C.F.R. Part 99])

We do not collect or share this information.

Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.

Inferences drawn from other personal information

Lists of potential buyers or sellers (“leads lists”) may be placed on third party websites to aggregate data and manage client services.

Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

Sale of Personal Information

“Sale” of Information through MLS. Membership in the MLS confers benefits to an agent and broker. As part of their membership, the agent or broker is required to place their listings on the MLS and provide various information including pictures, price, terms, and conditions under which the property is offered for sale, unless the seller opts-out. Brokers and agents may be eligible to receive commissions offered through the MLS. In this sense, the placing of a listing on the MLS may constitute a “sale” of information as defined by the CCPA even though no financial remuneration is directly received from the MLS in exchange for providing information.

Referrals. Our company may share your personal information, including your name and phone number, with other agents and brokers for the purposes of referring you to another brokerage. For this we often negotiate a referral fee in line with the traditional model of brokerage referral relationships. Such a fee constitutes a “sale” for purposes of the CCPA. Our company may also provide information on your listing, purchase, or sale, to third party companies that provide services to the transaction. These services may include a discount or fee for the brokerage in addition to providing a service to you.

Other Referrals. Referrals other than to agents and brokers do not typically involve a referral fee, since in most residential transactions the taking of a referral fee from a company such as an escrow or Title Company, mortgage broker, lender or other settlement service provider is illegal under federal law. Our agents may provide your name, phone number, or email address if otherwise permitted by law for referral services with your knowledge.

This table discloses which types of information our company has and has not sold within the last 12 months.

Category

We May Sell this Information

After Searching, We are not Aware of Selling this Information

Identifiers

Referrals. With your knowledge, we will refer you as a buyer or seller to another broker or agent and provide your phone number and/or email address. In line with traditional brokerage models, we negotiate a “referral fee” with the other broker or agent.

Third party websites (i.e. Trulia, Zillow, Redfin, realtor.com, etc) sometimes directly from MLS data.

Postal address, online identifiers, IP address, social security number, driver’s license number, passport number, or other similar identifiers, aliases, unique personal information or account names.

California Customer Records statute information (Cal. Civ. Code § 1798.80(e)

We do not sell this information.

Signature, address, telephone number, bank account number (proof of funds if necessary, sales information such as listing price and purchase price, home/title insurance policy numbers or other financial information relating to the financing of a real estate transaction (i.e. information provided to an agent by you, a lender, or mortgage broker; information related to the verification of a down payment typically required by a real estate purchase agreement; or information provided to an agent when a “net sheet” is created). Sales information such as listing and purchase price.

Protected classification characteristics under California for federal law

We do not sell this information.

Age, race, color, ancestry, national origin, religion or creed, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).*

Commercial information

Multiple Listing Service. Information is provided to an MLS (not for direct financial payment from the MLS) such as sales information, purchase price, listing price, contract terms, and pictures of the property.

Records of personal property (unless part of the sale), products or services purchased (unless part of the sale), obtained or considered, or other purchasing or consuming histories or tendencies.

Biometric information

We do not sell this information.

Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as fingerprints, face prints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, sleep, health or exercise data.

Internet or other similar network activity

We do not sell this information.

Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement.

Geolocation data

We do not sell this information.

General geographic physical location.

Sensory data

We do not sell this information.

Audio, electronic, visual, thermal, olfactory, or similar information.

Professional or employment-related information

We do not sell this information.

Employment information, current or past job history, or performance evaluations.

Non-public education information (per the Family Educational Rights and Privacy Act [20 U.S.C. Section 1232g, 24 C.F.R. Part 99])

We do not sell this information.

Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.

Inferences drawn from other personal information

We do not sell this information.

Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

IV. Your Rights and Choices

If you are a California resident, you have certain rights regarding your personal information under the CCPA. This section describes your CCPA rights and explains how to exercise those rights.

Access to Specific Information

You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. You must make a verifiable consumer request as described below. Once we receive and confirm your verifiable consumer request, we will disclose to you:

· The categories of personal information we collected about you;

· The categories of sources from which we collected your personal information;

· Our business or commercial purpose for collecting or selling your personal information;

· The categories of third parties with whom we share your personal information;

· The specific pieces of personal information we collected about you; and

· If we sold or disclosed your personal information for a business purpose, we will provide two separate lists disclosing the following:

o The categories of personal information that we disclosed about you for a business purpose; and

o The categories of personal information that we sold about you and the categories of third parties to whom the personal information was sold, by category of personal information for each third party to whom the personal information was sold.

Deletion Request Rights

You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. You must make a verifiable consumer request as described below. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies. However, we will not direct the MLS to delete your personal information. For that, you must contact the MLS directly because we have no control over their data.

We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:

· Retain transaction files or comply with any other legal obligation. Brokers are required to hold all transaction files for a period of at least three years under California law. Our company holds files for approximately five years.

· Complete the transaction for which the personal information was collected, provided a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you. For example, we will not delete your personal information while we are representing you in your real estate transaction.

· Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity.

· Debug to identify and repair errors that impair existing intended functionality.

· Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided by law.

· Comply with the California Electronic Communications Privacy Act pursuant to Chapter 3.6 (commencing with Section 1546) of Title 12 Part 2 of the Penal Code.

· Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when lack of our information is likely to render impossible or seriously impair the achievement of such research, so long as you have provided informed consent.

· Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.

· Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided it.

How to Exercise Your Access and Deletion Rights

To exercise the access and deletion rights described above, please submit a verifiable consumer request to us by either:

· Calling us at 800-419-4520 (Toll Free)

· Visiting https://www.eplahomes.com/privacy.htm

· Emailing us at privacy@eplahomes.com

You may also make a request on behalf of your minor child. You may only make a request for access to or disclosure of your personal information twice within a 12-month period. The request must:

· Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative; and

· Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with personal information if we are unable to verify your identity or authority to make the request and confirm the personal information relates to you. You do not need to create a user account with us to make a request. However, we do consider requests made through your password protected account sufficiently verified when the request relates to personal information associated with that specific account. If you provide us with personal information in your request, we will only use it to verify the requestor’s identity or authority to make the request.

Response Timing and Format

We will try to respond to your request within 45 days of its receipt. If we require more time, we will inform you of the reason and extension period in writing. But the extension period will be no more than an additional 45 days.

If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option. Any disclosures we provide will only cover the 12-month period preceding our receipt of your request. The response we provide will also explain the reasons we cannot comply with a request, if applicable.

If we deliver the information to you electronically, then the information will be portable and to the extent technically feasible, in a readily useable format that allows you to transmit it from another entity without hindrance.

We do not charge a fee to process or respond to your request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Personal Information Sales Opt-Out and Opt-In Rights

If you are 16 years of age or older, you have the right to direct us to not sell your personal information at any time (the “right to opt-out”). We do not sell the personal information of consumers we actually know are less than 16 years of age, unless we receive affirmative authorization (the “right to opt-in”) from either the consumer who is between 13-16 years of age, or the parent or guardian of a consumer less than 13 years of age. Consumers who opt-in to personal information sales may opt-out of future sales at any time.

To exercise the right to opt-out, you or your authorized representative may submit a request to us by visiting the following link:

https://eplahomes.com/optout.html

Once you make an opt-out request, we will wait at least twelve months before asking you to reauthorize personal information sales. However, you may change your mind and opt back in to personal information sales at any time by visiting the following link:

https://www.eplahomes.com/privacy.htm

You do not need to create an account with us to exercise your opt-out rights. We will only use personal information provided in an opt-out request to review and comply with the request.

Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:

· Deny you goods or services.

· Charge you different prices or rates for goods or services, deny discounts or other benefits, or impose penalties.

· Provide a different level or quality of goods or services to you.

· Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

However, we may offer you certain financial incentives permitted by the CCPA that can result in different prices, rates, or quality levels. Any CCPA permitted financial incentive we offer will reasonably related to your personal information’s value and contain written terms that describe the program’s material aspects. Participation in a financial incentive program requires your prior opt in consent, which you may revoke at any time. We currently do not provide any financial incentive programs, but reserve the right to change that at a later date.

Changes to Our Privacy Notice

We reserve the right to amend this privacy notice at our discretion and at any time. When we make changes to this privacy notice, we will post the updated notice on our website and update the notice’s effective date. Your continued use of our website following the posting of changes constitutes your acceptance of such changes.

Contact Us

If you have any questions about this notice, the ways in which we collect and use your information, or if you wish to exercise your rights under California law, please do not hesitate to contact us at:

Phone: 800-419-4520 (Toll Free)
Website: https://www.eplahomes.com/privacy.htm
Email: privacy@eplahomes.com
Postal Address:
RE/MAX Estate Properties
Attn: IT Department
63 Malaga Cove Plaza
Palos Verdes Estates, CA 90274